FAQ
Tow.com.au covers the entire state of QLD, ACT, Melbourne and Perth; and growing. Click here for a full list of our Towing Service Areas. Or try ou...
Fri, 2 Jun, 2017 at 1:24 AM
Tow.com.au operates 24/7/365. We will tow you anytime day or night, QLD wide, and our 24 hour call-centre is on hand at all times to handle your enquiries. ...
Fri, 2 Jun, 2017 at 1:20 AM
If you have a smartphone you can use the Tow.com.au 'Where Am I' feature to get your current address using your phones GPS, try it here.
Fri, 2 Jun, 2017 at 1:20 AM
For the security of our customers and drivers we do not accept cash payment for jobs. All towing jobs must be prepaid at time of booking via a credit or deb...
Fri, 2 Jun, 2017 at 1:21 AM
Generally, we can reach most areas of QLD within 60 minutes, anytime of day. However, in metro areas we can sometimes get to you within 30 minutes or sooner...
Fri, 2 Jun, 2017 at 1:21 AM
Tow.com.au utilises a network of sub-contractors whose trucks vary on look. The truck may or may not have 'Tow.com.au' branding, or stickers.
Fri, 2 Jun, 2017 at 1:22 AM
Tow.com.au can provide towing services as short or as long as needed, whether it be 500m up the road, or 1500KM interstate.
Fri, 2 Jun, 2017 at 1:22 AM
Yes, Tow.com.au and every sub-contractor are fully insured.
Fri, 2 Jun, 2017 at 1:22 AM
Yes, you can cancel a tow unless we have already despatched the tow truck. Once we have despatched a truck unfortunately the job cannot be cancelled.
Fri, 2 Jun, 2017 at 1:23 AM
Contact us via our website here and submit a 'work with us' request. One of our dispatch operators will be in contact within a couple of business da...
Fri, 2 Jun, 2017 at 1:27 AM